As an IT & Business Services Transformation Consultant, I leverage my 25+ years of experience to design and deliver innovative and impactful solutions that enhance the performance and efficiency of IT & business services across an organization.

My core competencies include digital transformation, business services globalisation, operating model design, service management operating models, IT & business process design and redesign and reporting strategy. I have successfully implemented IT & Business operating model transformations, built sustainable service delivery roadmaps, defined and built service management frameworks, and redeveloped reporting strategies to track, measure, and improve overall operational delivery.

My mission is to enable clients to achieve their strategic objectives and visions by transforming their IT & business services and creating value for its stakeholders and customers.